— CUSTOMER EXPERIENCE FIRST
Everything for the perfect customer experience
Customer satisfaction starts online. Attract the right customers to your business, without extra effort. Let them make or change appointments themselves 24/7: entirely customised in your branding and with instant availability display and confirmation.
— OCCUPANCY OPTIMIZATION
A full house. Always.
Offer packages, group reservations or last minutes through various channels. Plan rooms, equipment or employees easily. You set the rules, Resengo automates the work and optimizes your occupancy.
— NO-SHOW PREVENTION
Guarantee that customers show up
Ensure that every reservation results in a paid visit thanks to automatic confirmation or reminder via email or SMS, no-show registration, credit card guarantee or advance payments. No more loss of revenue due to no-shows.
— RESERVATION MANAGEMENT
Work in a flexible, efficient and well-organised manner
Let your customers make their own reservations, according to your preferences. With your visual agenda and reservation list, you are well prepared for a busy schedule, always keep an overview and register new requests or presences in a matter of seconds.
Connect with customers easily
Mistakes are a thing of the past. Because you can easily follow up customers with questions or special wishes before, during and after their visit via one integrated inbox. You can manage public or private feedback yourself and share it in no time via your social media channels.
Improve your service
with honest reviews
You can manage public or private feedback yourself and share it in no time via your social media channels. False reviews or unfair ratings are a thing of the past.
— LINKING PARTNERS
Via intelligent integrations with your mail system, web analytics or other digital tools, you align all operational and marketing efforts. This way, you know perfectly how much your business is generating and you can do whatever it takes to sell more and better.MORE ABOUT LINKS AND PARTNERS
Your guest database, your gold mine
A free welcome gift or a last minute opening? Via smart CRM tools, you immediately let the right target group know. Work with loyalty cards, easily sell packages or get attention with special promotions. This way, your customers will always find their way to your business.