Optimise guest experience in your business

Use simple solutions to take the guest experience in your business to the next level.

Give a personal welcome to your guests
Be present from reservation to review
Surprise regular guests with extras
Resengo - Ecosystem Experience
An optimal guest experience: guided from reservation to review
Be present from reservation to review

Follow the entire guest flow

Smart integration with various tools allows you to track your guests from the reservation to their review. Automatically store information about your guests: their reservations, orders and the times they've visited your establishment. This way, you immediately link their review to their reservation and order.

Keep an overview of feedback and reviews by storing all data in a well-organised way. So you always know which customer and which order it is about! You even know what your guests ate on their previous visit. Top-level service!

Surprise customers with little extras

Share promotions and give discounts whenever you want to

The Resengo CRM gives you an overview of your customer base, the number of visits of each customer and a clear picture of each customer and which ones are regulars. Surprise returning customers with a gift voucher via e-mail or give a discount when it is their third visit, for example.

You choose how and when you want to reward loyal customers with a great guest experience. An unexpected gift will ensure that your loyal customers become fervent fans!

Use the Resengo CRM to keep an overview of your customer base

This is how we create the ultimate guest experience together

Complete guest experience

Your customers' guest experience is an ongoing process that starts before they book with you and continues until long after they have visited you.

Personal welcome

Your customers love a personal touch. Use our links and tools to address your guests personally and follow up on their experiences.

Loyal customers

Returning customers are the best customers. With our tools, you make everyone feel that they are a valuable customer in your business. That way, you will see them back more often!

Link the tools you already use

The Resengo ecosystem integrates seamlessly with the tools you already use to track your contacts. This makes your work more easy and efficient.

Continuous reachability

The Resengo ecosystem for customer experience is based on reachability. With tools like the Resengo inbox and widget, you are always effortlessly reachable.

GDPR proof

Privacy and the protection of personal data is extremely important. Give your customers peace of mind that you handle their data securely.

Joris Bijdendijk
Chef, Rijks

We have a very lenient cancellation policy and if guests have to cancel, for example at Christmas or due to illness, and we can still fill the table, they simply get their deposit back.

Restaurant Rijks Amsterdam
Nicolas Lejeune
Founder, Barbecue de Jacky

The restaurant business and the hotel and catering industry as a whole are becoming increasingly modern. Digital technology is omnipresent in the daily operations of our restaurants. Resengo is one of our most loyal partners in this respect. The efficiency of their services and the ease of integration and use are a major help in our work. Since the beginning of our collaboration, the percentage of reservations made online has increased steadily, allowing us to save valuable time and focus more on our customers.

Resengo - Nicolas Lejeune - Barbecue de Jacky
Joris Bijdendijk
Chef, Rijks

Preventing no-shows is an important aspect that attracted the RIJKS restaurant so much in its collaboration with Resengo. "People, in addition to a reminder email, always get a phone call from us these days"

Restaurant Rijks Amsterdam
Werner Thomassen
Manager of saunas Atlantis, Nirvana and Pure

From reservations, packages and last minutes, to the cash register and bookkeeping. With Resengo we manage all this for all our branches in one clear system.

Resengo - Atlantis - Werner Thomassen

Grow your business with Resengo

As an entrepreneur, you have a lot of tasks on your daily to-do list. Resengo aims to take over as many tasks from you as possible or make them easier.

This allows you to focus on the well-being of your guests. Your know-how and our smart technology are therefore the perfect combination for the ultimate guest experience.

Find out how Resengo works tailored to your business

Resengo - friends in a restaurant
Resengo - couple in coffee bar

Treat yourself to the ease of our platform

Try Resengo for free for one month and discover the benefits of an all-in platform for your business.

Resengo logo
© 2024 – Resengo, all rights reserved