Optimise guest experience in your business
Use simple solutions to take the guest experience in your business to the next level.
Follow the entire guest flow
Smart integration with various tools allows you to track your guests from the reservation to their review. Automatically store information about your guests: their reservations, orders and the times they've visited your establishment. This way, you immediately link their review to their reservation and order.
Keep an overview of feedback and reviews by storing all data in a well-organised way. So you always know which customer and which order it is about! You even know what your guests ate on their previous visit. Top-level service!
Share promotions and give discounts whenever you want to
The Resengo CRM gives you an overview of your customer base, the number of visits of each customer and a clear picture of each customer and which ones are regulars. Surprise returning customers with a gift voucher via e-mail or give a discount when it is their third visit, for example.
You choose how and when you want to reward loyal customers with a great guest experience. An unexpected gift will ensure that your loyal customers become fervent fans!
This is how we create the ultimate guest experience together
Complete guest experience
Your customers' guest experience is an ongoing process that starts before they book with you and continues until long after they have visited you.
Personal welcome
Your customers love a personal touch. Use our links and tools to address your guests personally and follow up on their experiences.
Loyal customers
Returning customers are the best customers. With our tools, you make everyone feel that they are a valuable customer in your business. That way, you will see them back more often!
Link the tools you already use
The Resengo ecosystem integrates seamlessly with the tools you already use to track your contacts. This makes your work more easy and efficient.
Continuous reachability
The Resengo ecosystem for customer experience is based on reachability. With tools like the Resengo inbox and widget, you are always effortlessly reachable.
GDPR proof
Privacy and the protection of personal data is extremely important. Give your customers peace of mind that you handle their data securely.
Grow your business with Resengo
As an entrepreneur, you have a lot of tasks on your daily to-do list. Resengo aims to take over as many tasks from you as possible or make them easier.
This allows you to focus on the well-being of your guests. Your know-how and our smart technology are therefore the perfect combination for the ultimate guest experience.
Treat yourself to the ease of our platform
Try Resengo for free for one month and discover the benefits of an all-in platform for your business.