Resengo no-show: image of crying bride as marketing photo

A no-show is never fun

Resengo has proven solutions to reduce no-shows in your business.

Deposits

Appointment confirmation

Credit card guarantee

No-show registration

Ask your guests to make a down payment using a deposit when making a reservation. Only if the guest shows up or cancels on time will the amount be refunded.

Let your guests confirm their appointment

You can automatically send out reservation confirmations via SMS or e-mail. Guests must reconfirm their appointment, otherwise the table will be made available again.

Temporarily hold an amount on the credit card

With a credit card guarantee, an amount is held on the guest's card. In case of attendance or timely cancellation, the amount is released, in case of a no-show, the amount will be charged.

Joris Bijdendijk

Chef, Rijks

Preventing no-shows is an important aspect that attracted the RIJKS restaurant so much in its collaboration with Resengo. "People, in addition to a reminder email, always get a phone call from us these days"

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Joris Bijdendijk

Chef, Rijks

We have a very lenient cancellation policy and if guests have to cancel, for example at Christmas or due to illness, and we can still fill the table, they simply get their deposit back.

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Lino and Ward

Managers, Brasserie Keizershof

Thanks to Resengo, our customers can book 24/24 on our website in a user-friendly way. No more picking up phones all day!

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Szelim Man

Eigenaar Cuichine

I find it convenient that I can set the conditions for the deposits myself in the Resengo system: only on weekends and starting from a certain number of guests, for example.

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