Zenchef | Formitable acquires Resengo
Antwerpen/Amsterdam/Parijs, 12 september 2023
The Zenchef | Formitable group is acquiring Dutch-Belgian online reservation platform Resengo. This announcement follows after Amsterdam-based Formitable and Paris-based Zenchef joined forces earlier this year. Backed by PSG Equity, a leading growth equity firm, the Zenchef | Formitable group is taking its first major step, with the acquisition of Resengo, in its strategy to become the European market leader in restaurant technology.
With the acquisition of Resengo, a leader in online reservations in Belgium, Zenchef | Formitable adds over 3,500 restaurants, including RIJKS® in Amsterdam, The Jane in Antwerp and all Belgian three-star restaurants to its platform. This makes the group one of the largest restaurant platforms in Europe, offering more than 15,000 restaurants. "The acquisition of Resengo is a game-changer," says CEO of Zenchef | Formitable, Xavier Zeitoun. "With this acquisition, we further our core mission to help restaurants thrive by deepening connections between restaurants and their guests. It is a key step in our vision to build a more resilient restaurant industry with technology that empowers restaurateurs against commission-based third-party software."
A stronger industry player
The Resengo team will join the over 200 employees of Zenchef | Formitable. Together they will offer local expertise across offices in Paris, Amsterdam, Antwerp, Copenhagen, Berlin and Lisbon. The group will support all of Resengo's clients with their best-in-class restaurant tech platform and consumer app.
Xavier Zeitoun comments:
"For many years, I have admired how Dirk and the Resengo team have strengthened the restaurant industry in Belgium and the Netherlands.
Together, we are poised to provide even stronger support to restaurateurs and create meaningful connections for guests across Europe. This is how we maintain our local expertise in target markets."
Sustainable growth, without commissions
CEO of Resengo, Dirk Gypen is confident about the acquisition: "From Resengo's inception two decades ago, our primary objective has been to assist restaurant owners in maximizing their occupancy and elevating the guest experience throughout the entire customer journey—from discovery to booking, and then returning back. Our aim is to empower restaurants to capitalize on opportunities stemming from their existing customer base, reducing reliance on external platforms. We're thrilled and honored to join Zenchef | Formitable, as they echo our mission."
About Zenchef | Formitable
In January 2023, French and Dutch restaurant platform leaders Zenchef and Formitable merged to form a European leader in restaurant technology. With a shared dedication to innovation and service, this powerful partnership has brought together the best expertise, industry insights, and cutting-edge tech to establish Zenchef | Formitable, now serving over 15,000 clients across Europe. Together, the group strives to build a more resilient restaurant industry by bringing restaurants and guests closer together.
With tech that brings you to the table, they have crafted a platform that enables guest relationship management and enhances guest experience — without commissions — so the culture of dining out can flourish.