Standard answers for frequently asked questions from your guests
Save time and strengthen your guest relations
You often get the same questions from your guests, such as "What are your opening hours?", "What are the payment options?", ... You don't always have the time to answer them or the inspiration for original answers. We therefore give you some examples that you can use to facilitate communication with your guests. You will save time and maintain your guest relations. Win-win situation, right?
You probably know them, the frequently asked questions like: "Can my dog come into the restaurant?" or "Do you take into account certain allergies?". How easy would it be if you could use the Resengo Inbox to automatically send back a message with a standard answer to answer those hospitality questions from your guests? With Resengo you have all the tools you need to set some standard answers in advance. Get inspired by our examples.
Save time and strengthen your guest relations with a standard answer
You regularly receive frequently asked questions from your guests such as "What are your opening hours?", "What are the payment options?", ... You don't always have the time to answer such hospitality questions, nor do you always have inspiration for original answers. We therefore give you some standard answers that you can use to facilitate communication with your guests. You will save time and maintain your guest relations. Win-win situation, right?
Some original and bite-sized standard answers
Here is a sneak preview of some frequent hospitality questions for which you can provide a standard answer to your guest with a single click.
- Ik have a nut allergy. Could you adjust the dishes?
- Yes of course we will adjust the dishes for you. We look forward to welcoming you.
- No problem. We always provide an alternative. Our dishes are always made fresh and can be adapted à la minute. We look forward to welcoming you.
- Can my dog enter the restaurant?
- Who let the dogs out? Ask your sister, neighbour or friend to walk your pet. This will allow you to fully unwind with us. We look forward to welcoming you.
- Please leave your pet(s) at home so that we can fully pamper you. We look forward to welcoming you.
- What are the payment options?
- You will be pampered down to the last penny spent. It is best to bring a wallet filled with cash, a bank card, a credit card or a gift voucher yet to be redeemed. We look forward to welcoming you.
- You can choose from several payment options: cash, bancontact, credit card or gift voucher. We look forward to welcoming you.
- Is it possible to reserve a table by the fireplace?
- Nothing like sliding your legs under the table of your choice. Your table will be set at the selected time and location. See you soon.
- We will take your request into account to the extent possible. We look forward to welcoming you.
- Is bath linen included in the package?
- It's time to relax... A bathrobe and a large towel will be waiting for you on arrival.
- You may bring your own towels. We also offer you the option of renting a package at the price of €5 per person. This package includes a bathrobe and a large bath towel.
